Business process improvement

Choose the right level of support.

Start with your highest-priority processes, then expand the programme as your needs develop.

Explore your options

Flexible engagement

Three levels of support. One clear way forward.

Choose one process or unlock package pricing for all five.

Essential

Bronze

A clear, validated view of your priority process.

£495per process
  • Stakeholder interview session
  • Level 1 end-to-end process map
  • Review and validation session
  • Final Level 1 process map
Recommended

Standard

Silver

Understand the process, then identify where it can improve.

£795per process
  • Everything in Bronze
  • Gap analysis
  • Bottlenecks and risks
  • Prioritised recommendations

Comprehensive

Gold

Move from understanding the gap to designing the future state.

£1,295per process
  • Everything in Silver
  • Future-state process design
  • Change and transformation support
  • Ongoing consultancy
Your current choiceSilver · Standard
Compare every feature

Compare options

See exactly what each level includes.

Every package builds upon the level before it.

What's includedBronzeEssentialSilverStandardGoldComprehensive
Stakeholder interviews
Level 1 end-to-end process map
Validation workshop
Gap analysis
Improvement recommendations
Future-state ("To-Be") design
Change and transformation support
Ongoing consultancy
Investment per process£495£795£1,295
Five-process package£2,250Save £225£3,750Save £225£6,000Save £475
Your preferred option

Silver Standard

Understand the process, then identify where it can improve.

Discuss Silver

A flexible way to begin

Start with the processes that matter most.

This phased approach lets Smith and Adams prioritise immediate needs, validate each piece of work and commission more detailed Level 2 mapping as the programme develops.

01Prioritise

Choose the highest-value process to begin.

02Understand

Map, review and validate the current state.

03Improve

Expand the depth and scope when it adds value.

Project-specific expenses: Any requested software licences, third-party services or exceptional travel will be discussed and agreed before additional costs are incurred.